OUR ROLE IN YOUR PRIVACY
License PORT is committed to protecting your data, and this document outlines how we collect and use your data; how we may share your data with our trusted partners and how we protect and secure your data.
We respect your privacy. We will be transparent in why we hold your data, as well as your rights and the choices you can make with respect to the data we hold about you.
We continually pursue operational excellence in all areas of our business. We welcome your feedback on any aspect of our privacy policy as well as any data access requests: [email protected]
OUR RESPONSIBILITIES
If you are an License PORT customer, an License PORT employee or a visitor to our website, we act as the ‘data controller’ of your personal data. This means we determine how and why your data are processed.
HOW WE USE COOKIES
Our website uses tracking software and cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. Please be aware that in most cases we will not be able to identify you from the information we collect using these technologies. If you choose to personalise License PORT pages or register with License PORT sites or services, a ‘persistent cookie’ helps us to recall your specific information on subsequent visits. When you return to the same License PORT website, the information you previously provided can be retrieved, so you can easily use the features that you customised.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or the websites you visit.
HOW AND WHY WE COLLECT AND PROCESS YOUR DATA
We are mindful of the data protection regulations that require us to process your data lawfully, fairly and in a transparent manner. Under Global data protection laws & regulations for the countries and communities in which we operate, we may only collect and process your data for specific purposes where we have a legal basis to do so. We may collect certain personal data from you to deliver the services or products which you have expressed an interest in.
Operational reasons:
We collect and use your personal data to effectively run the business to deliver the products and services you have requested.
Marketing reasons:
We may send you relevant marketing information from time to time to inform you of new products and services available from License PORT and its affiliates; company news, surveys, promotional material and other tailored content that we think will be of interest to you. You can update your preferences or unsubscribe completely at any time.
IMPROVING OUR CUSTOMER SERVICE AND DELIVERY FOR YOU:
We may contact you to conduct research about your opinion of current services or of potential new services that may be offered.
We may track the web pages on the License PORT website that our customers visit in order to determine which services are the most popular. This data facilitates providing focussed, more appropriate marketing content to our customers.
HOW WE SECURE YOUR DATA
We have physical and electronic security measures in place to safeguard your personal data, as well as an information governance framework that guides our information risk management, led by the Global IT Director, and data management procedures. All License PORT staff handling personal data will be provided information security and secure data handling practices, both at induction as well as at regular intervals.
License PORT engages our 3rd party partners to conduct regular audits of our information security and data management practices to ensure that we employ best practice when it comes to protecting our data.
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes described in this Privacy Policy or for other purposes approved by you.
HOW LONG WE HOLD YOUR DATA FOR
We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Policy or in order to comply with applicable laws, and are in the process of defining appropriate timescales for holding personal information. These timescales will vary depending on the purpose for which we are holding the personal information. License PORT will securely dispose of personal data, either physically or electronically, in line with our defined retention periods.
OUR PRIVACY POLICY
We will occasionally update this Privacy Policy, compliant with Global data protection laws & regulations for the countries and communities in which we operate such as General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) data, to reflect changes within our business systems or with improvements from customer feedback.
We welcome your comments regarding this policy as well as any data access requests at [email protected].